Shipping policy

Processing time

Orders placed before 1pm CT on a business day are picked and packed the same day. Orders placed on weekends or public holidays are processed on the next business day. You'll receive a dispatch email with tracking as soon as your parcel leaves our warehouse.

Domestic delivery options

• Standard (3–5 business days) — $7.95, free on orders over $75
• Expedited (2 business days) — $14.95
• Next business day (order by 1pm CT) — $24.95
• Store pickup at our Chesterfield flagship — free, ready within 2 hours

Delivery estimates are business days and exclude the day of dispatch. Alaska, Hawaii and US territories add 2–4 business days.

International delivery

We ship to Canada, the United Kingdom, the European Union, Australia and the UAE. Transit is typically 5–12 business days. Import duties and taxes are calculated at checkout where available; where they are collected on delivery, they are the recipient's responsibility and are not refundable if the order is returned.

Tracking your order

Every shipment includes a tracking number. If tracking hasn't updated for three business days, contact us and we'll open an enquiry with the carrier.

Lost, delayed or damaged parcels

If a parcel is confirmed lost by the carrier, we will replace it or refund it in full. Report visible shipping damage within 7 days of delivery with photographs of the box and contents.

Incorrect addresses

Please check your address carefully. If a parcel is returned to us as undeliverable, we will refund the order less the outbound shipping cost, or re-ship once the address is corrected.

Questions

Email help@sportyfooties.online or call (305) 555-0189. See also our returns & refunds policy.